# NameSilo Support

> Official published guidance for NameSilo domains, DNS, transfers, accounts and email.

Canonical site: https://namesilo.com/support

Public articles only. Team studio, drafts and private revisions require authentication. Cite the canonical article URL. Plain-text companions append .md to article URLs.

## Articles

- [About Us](https://namesilo.com/support/about/about-namesilo): NameSilo - Where we began, our approach and our goal
- [Brisio Acquisition](https://namesilo.com/support/about/brisio-acquisition): NameSilo was acquired by Brisio
- [How our pricing can be so low](https://namesilo.com/support/about/how-our-pricing-can): Check out why we can offer such low prices
- [How to buy domains registered with NameSilo](https://namesilo.com/support/about/how-to-buy-domains-registered): Check out our Marketplace, domain parked pages, contact the registrar through the whois info
- [Our Unique Approach](https://namesilo.com/support/about/our-unique-approach): We make every effort to provide a transparent, hassle-free experience. From our pricing to our policies, it is our goal that you are never surprised
- [Reseller Options](https://namesilo.com/support/about/reseller-options): Resell Domains using our API or choose from our custom modules for WHMCS, BoxBilling and more
- [2-Factor Authentication](https://namesilo.com/support/account-options/2-factor-authentification): Protect your NameSilo Account with 2FA - Two Factor Authentication
- [Account Funds Manager](https://namesilo.com/support/account-options/account-funds-manager): Funding your account allows you to prepay for services by transferring money into your NameSilo account
- [Adding/Modifying Billing Profiles](https://namesilo.com/support/account-options/adding-modifying-billing): Add a billing profile to allow for auto renewal charges and verify cards to be able to make larger purchases
- [Adding/Modifying Order Profiles](https://namesilo.com/support/account-options/adding-modifying-order-profiles): The easiest way to remember how profiles work is to understand that they are only used for new domain registrations and initial transfer requests
- [Affiliate Program Manager](https://namesilo.com/support/account-options/affiliate-program-manager): The basic concept of our affiliate program is quite simple... earn money for each new customer you refer
- [API Automated Batch Processing](https://namesilo.com/support/account-options/api-automated-batch): Batch API use occurs when software programs make automated and often times repetitive API calls
- [API Manager](https://namesilo.com/support/account-options/api-manager): We make an application programming interface (API) available to all users as a convenience to customers who have additional automation requirements
- [Authy Backups](https://namesilo.com/support/account-options/authy-backups): We recommend Authy for 2FA precisely because it offers a secure backup solutio
- [Billing Manager](https://namesilo.com/support/account-options/billing-manager): The billing manager contains any stored billing profiles that you have created
- [Contact Manager](https://namesilo.com/support/account-options/contact-manager): Contacts can be thought of as profiles associated with your domains that provide required information such as your name, email address and phone number
- [Domain Defender](https://namesilo.com/support/account-options/domain-defender): Domain Defender
- [Domain History](https://namesilo.com/support/account-options/domain-history): The Domain History displays a complete log of all activity that has transpired with the domains in your account
- [Managing your entire domain portfolio is as easy as 1, 2, 3!](https://namesilo.com/support/account-options/domain-investor-tool): Managing your entire domain portfolio is as easy as 1, 2, 3
- [Domain Link](https://namesilo.com/support/account-options/domain-link): Domain Link
- [Expired Domain Auction Frequently Asked Questions – NameSilo Support Guide](https://namesilo.com/support/account-options/expired-domain-auction-frequently-asked-questions): Expired Domain Auction Frequently Asked Questions
- [Forgot Domain Defender Answers](https://namesilo.com/support/account-options/forgot-domain-defender-answers): Reset your domain defender questions by following the steps outlined in this article
- [How to Transfer a Domain Away from NameSilo](https://namesilo.com/support/account-options/how-to-transfer-away): Learn how to transfer a domain away from NameSilo to another registrar
- [Marketplace](https://namesilo.com/support/account-options/marketplace): Buy and sell domain names via the NameSilo Marketplace! Learn how to do this here
- [Order History and Printing Invoices](https://namesilo.com/support/account-options/order-history-printing): You can access the entire history of orders you have placed by visiting the Order History page from within your account.
- [Password Retrievals](https://namesilo.com/support/account-options/password-retrieval): If you have forgotten your login information, you can use our "Password Retrieval" process to reset it
- [Portfolio Manager](https://namesilo.com/support/account-options/portfolio-manager): You can create an unlimited number of portfolios and assign an unlimited number of domains to each
- [Profile Manager](https://namesilo.com/support/account-options/profile-manager): Profiles (also referred to as "Order Profiles") are a way to group contacts
- [Reseller Manager](https://namesilo.com/support/account-options/reseller-manager): Use our white-label services to sell domain names to your customers
- [Re-Sending the Administrative Email](https://namesilo.com/support/account-options/resending-administrative-email): The Administrative contact for your domain will be emailed with a link to visit to verify that your transfer request can proceed
- [Sub-Account Manager](https://namesilo.com/support/account-options/sub-account-manager): Sub-User accounts can be used to safely allow other people to access your account
- [Transfer Manager](https://namesilo.com/support/account-options/transfer-manager): The Transfer Manager displays the status of all of your incoming domain transfers
- [Contact Us](https://namesilo.com/support/contact): 
- [DNS Manager](https://namesilo.com/support/domain-manager/dns-manager): Modify the DNS records associated with your domains
- [DNS Troubleshooting](https://namesilo.com/support/domain-manager/dns-troubleshooting): Helpful troubleshooting steps if your DNS entries do not appear to be working
- [Domain Console](https://namesilo.com/support/domain-manager/domain-console): Domain console page displays a one-page snapshot of your domain status and configuration
- [Domain Forwarding](https://namesilo.com/support/domain-manager/domain-forwarding): Domain forwarding can be used to automatically forward people that enter your domain name into their browser to the web address that you specify
- [Domain Locking/Unlocking](https://namesilo.com/support/domain-manager/domain-locking-unlocking): Locking and unlocking refers to the ability to transfer domains to different registrars
- [Domain Manager Home Page](https://namesilo.com/support/domain-manager/domain-manager-overveiw): Domain Manager is where you can view the current status and settings for all of your domains as well as initiating modifications
- [Domain Push](https://namesilo.com/support/domain-manager/domain-push): How to transfer domains within NameSilo accounts. Domain Push.
- [DS Records (DNSSEC)](https://namesilo.com/support/domain-manager/ds-records): Steps on how to Add/Modify/Delete DS Records
- [Embedded Search Features](https://namesilo.com/support/domain-manager/embedded-search-features): Search Domains by set filters
- [Google Verification and Blogger Instructions](https://namesilo.com/support/domain-manager/google-verification): How to set up Google Verification and Blogger
- [Manage Name Servers](https://namesilo.com/support/domain-manager/manage-name-servers): How to Add/Modify/Delete Registered Name Servers
- [Name Server Manager](https://namesilo.com/support/domain-manager/nameserver-manager): Learn how to edit your domains name servers
- [Parking Manager](https://namesilo.com/support/domain-manager/parking-manager): Learn how to park your domain for free at NameSilo
- [Portfolio Assignment](https://namesilo.com/support/domain-manager/portfolio-assignment): Portfolios are an excellent way to group domains
- [Premium DNS](https://namesilo.com/support/domain-manager/premium-dns): Premium DNS
- [Renewing Domains](https://namesilo.com/support/domain-manager/renewing-domains): Learn everything you need to know about domain renewals
- [Reseller Frequently Asked Questions](https://namesilo.com/support/domain-manager/reseller-frequently-asked): Read all you need to know about becoming a reseller.
- [Retrieve Authorization (EPP) Code](https://namesilo.com/support/domain-manager/retrieve-authorization): Learn how to get your Domain Authorization (EPP) Code to transfer your domain out
- [Update Domain Contacts](https://namesilo.com/support/domain-manager/update-domain-contacts): Learn how to update your domains contact information
- [Using DNS Templates](https://namesilo.com/support/domain-manager/using-dns-templates): Use our pre-configured DNS templates for one-click integration to your favorite services
- [WHOIS Privacy](https://namesilo.com/support/domain-manager/whois-privacy): Protect your website domain from hackers and spammers looking to data-mine names, email addresses, phone numbers, and other sensitive information.
- [Email Filtering](https://namesilo.com/support/email/email-filtering): We offer free email forwarding services and we take spam filtering seriously.
- [Email Forwarding](https://namesilo.com/support/email/email-forwarding): Collect your mail from one central inbox and learn more information about our customized domain email forwarding services free with every domain purchased.
- [Email Forwarding Quotas](https://namesilo.com/support/email/email-forwarding-quotas): Learn about how we handle email forwarding quotas
- [Email Forwarding Reports](https://namesilo.com/support/email/email-forwarding-reports): Learn about the reports we offer with our free email forwarding
- [Gmail Instructions for Reply-to Using Custom Domain](https://namesilo.com/support/email/gmail-instructions): Learn how to have forwarded addresses to show as the reply to address when sending emails
- [What Email Service is right for me?](https://namesilo.com/support/email/what-email-service): Learn how to send/receive and manager your email on your NameSilo domains
- [FAQ – NameSilo Support Guide](https://namesilo.com/support/faq): 
- [Contact Us](https://namesilo.com/support/feedback): 
- [Contact Us](https://namesilo.com/support/feedback/10): 
- [Contact Us](https://namesilo.com/support/feedback/11): 
- [Contact Us](https://namesilo.com/support/feedback/12): 
- [Contact Us](https://namesilo.com/support/feedback/13): 
- [Contact Us](https://namesilo.com/support/feedback/14): 
- [Contact Us](https://namesilo.com/support/feedback/44): 
- [Contact Us](https://namesilo.com/support/feedback/9): 
- [Affiliate Program Terms and Conditions](https://namesilo.com/support/general-terms/affiliate-program-terms-and-conditions): Affiliate Program Terms and Conditions
- [ICANN](https://namesilo.com/support/general-terms/icann): What is ICANN? The Internet Corporation for Assigned Names and Numbers
- [Premium nTLD Frequently Asked Questions](https://namesilo.com/support/general-terms/premium-tld-frequently): Learn about premium nTLD domains
- [Privacy Policy](https://namesilo.com/support/general-terms/privacy-policy): NameSilo Privacy Policy
- [RDAP](https://namesilo.com/support/general-terms/rdap): Learn about RDAP services and understand the difference between cached RDAP records and live RDAP records. Discover how RDAP improves upon WHOIS with standardized data formats and secure access.
- [Terms and Conditions](https://namesilo.com/support/general-terms/terms-and-conditions): NameSilo Terms & Conditions
- [WHOIS](https://namesilo.com/support/general-terms/whois): Learn about whois services and understand the difference between cached whois records and live whois records
- [WHOIS Email Verification](https://namesilo.com/support/general-terms/whois-email-verification): Learn about what WHOIS Email Verification is
- [Cancelling Orders](https://namesilo.com/support/ordering/cancelling-orders): Learn how to cancel an order
- [The lowest priced registrar is now even better!](https://namesilo.com/support/ordering/discount-program): Use our Discount Program to save even more money on your domains
- [Domain Search](https://namesilo.com/support/ordering/domain-search): Use our powerful search tool to search for your domain
- [Domain Search Results](https://namesilo.com/support/ordering/domain-search-results): Learn how to use our domain search and how to read the results of your search
- [Domain Transfer Checklist and Process](https://namesilo.com/support/ordering/domain-transfer-checklist): Learn how to quickly and easily transfer your domain to NameSilo and save a bunch of money and get better service
- [How to Handle Rejected Transfers](https://namesilo.com/support/ordering/how-to-handle-rejected): Learn how to handle rejected inbound transfers to NameSilo
- [Promotions and Coupons](https://namesilo.com/support/ordering/promotion-coupons): Promotion & Coupon Information
- [Viewing and Configuring Your Shopping Cart](https://namesilo.com/support/ordering/shopping-cart): Learn how to use our shopping cart along with the configuration options provided
- [Transfer Configuration](https://namesilo.com/support/ordering/transfer-configuration): Learn how to set up your domain transfer to make it happen as efficiently as possible
- [Transfer of Expired Domains](https://namesilo.com/support/ordering/transfer-expired-domains): If your domain has expired, you can still transfer your domain to NameSilo. Learn about how to do this here
- [Domain Transfer Frequently Asked Questions](https://namesilo.com/support/ordering/transfer-frequently): Get all of your questions answered on Transferring Domains
- [Transfer of Recently Renewed Domains](https://namesilo.com/support/ordering/transfer-recently-renewed-domains): If a domain is transferred within 45 days of a renewal, the domain will not get 1 year added to the expiration date. Read here why that is
- [Transfer Search](https://namesilo.com/support/ordering/transfer-search): Learn about the requirements for transferring domains
- [Transfer Search Results](https://namesilo.com/support/ordering/transfer-search-results): The transfer search results page will show you all valid domains that you entered that can be transferred at this time
- [Abuse Reporting Procedures](https://namesilo.com/support/policies/abuse-reporting-procedures): Learn about how to report abuse on a NameSilo registered domain
- [Automatic Renewals](https://namesilo.com/support/policies/automatic-renewals): Learn about how to make sure your domain never expires through our auto renewal program
- [Register your .ca domain](https://namesilo.com/support/policies/ca-domains): .CA Domains
- [Cancelling Orders](https://namesilo.com/support/policies/cancelling-orders): Learn how to cancel an order. The instructions vary based on the type of the order
- [Change of Registrant](https://namesilo.com/support/policies/change-registrant): Learn about the policy relating to the change of registrant
- [Contacting Registrants](https://namesilo.com/support/policies/contacting-registrants): Learn about our policy in regards to contacting registrants
- [Domain Expiration Protocol: A Complete Guide](https://namesilo.com/support/policies/expiration-process): Expiration Process
- [Reseller Complaints and Policies](https://namesilo.com/support/policies/reseller-complaints): Learn about the proper steps to take to make a complain about a reseller on our platform
- [Terms and Conditions](https://namesilo.com/support/policies/terms-and-conditions): Find important links to documentation relating to all of our policies
- [TLD-Specific Details](https://namesilo.com/support/policies/tld-specific-details): Learn about special TLD policies
- [Why is my Domain Registered with NameSilo?](https://namesilo.com/support/policies/why-is-my-registered): Learn about why a domain is registered with NameSil
- [Services FAQ – NameSilo Support Guide](https://namesilo.com/support/services-faq): 
- [My domain](https://namesilo.com/support/services-faq/domain): 
- [Domain renewals and cancellations](https://namesilo.com/support/services-faq/domain/1.1): 
- [Setting up my domain's nameservers](https://namesilo.com/support/services-faq/domain/1.2): 
- [Domain WHOIS informations](https://namesilo.com/support/services-faq/domain/1.3): 
- [Domain transfer in](https://namesilo.com/support/services-faq/domain/1.4): 
- [Domain transfer out](https://namesilo.com/support/services-faq/domain/1.5): 
- [Setting up domain forwarding](https://namesilo.com/support/services-faq/domain/1.6): 
- [Domain parking page](https://namesilo.com/support/services-faq/domain/1.7): 
- [Hosting](https://namesilo.com/support/services-faq/hosting): 
- [My account](https://namesilo.com/support/services-faq/my-account): 
- [I can’t login to my NameSilo account](https://namesilo.com/support/services-faq/my-account/3.1): 
- [I want to change the details of my account](https://namesilo.com/support/services-faq/my-account/3.2): 
- [I need to add NameSilo account funds](https://namesilo.com/support/services-faq/my-account/3.3): 
- [I want a refund for my NameSilo account fund](https://namesilo.com/support/services-faq/my-account/3.4): 
- [Marketplace](https://namesilo.com/support/services-faq/my-account/3.5): 
- [My order](https://namesilo.com/support/services-faq/my-order): 
- [Terms and policies](https://namesilo.com/support/services-faq/reseller): 
- [Reseller](https://namesilo.com/support/services-faq/reseller/4.1): 
- [Affiliate partner](https://namesilo.com/support/services-faq/reseller/4.2): 
- [Access to NameSilo API](https://namesilo.com/support/services-faq/reseller/4.3): 
- [Registrant's contact details](https://namesilo.com/support/services-faq/reseller/4.4): 
- [Phishing, Scams & Spam](https://namesilo.com/support/services-faq/reseller/4.5):